To keep the format of the message when sending email in webmail follow these steps:-
1. login to the webmail
2. click Compose
3. on the right side choose keep formatting, this allows your message to be delivered with the formats you have chosen such us new lines, font formats and etc.
![](https://support.sostec.so/wp-content/uploads/2023/08/keep-formatting-1024x402.jpg)